Student Welfare Policy

Pastoral Support

The College's student welfare services are available to all students. Support and Guidance is available for students experiencing problems such as difficulties with coursework, problems settling in, homesickness, bullying, financial difficulties, health issues, family problems and any form of abuse. 

The College makes the commitment to offer : 

Someone to listen and offer advice and provide relevant information confidentially and refer students to professional counsellors if appropriate only with the student's consent 

The College offers a range of useful services for current and prospective students and can assist with a wide variety of issues relating to individual needs and requirements. This includes:

  • Giving impartial course/further study guidance
  • Providing financial advice and information about accommodation
  • Keeping students informed about travel assistance and other dispensations available
  • Liaising with external agencies on behalf of students
  • Providing careers advice and guidance
  • Providing counselling support

The Director of Studies, who is also the Welfare Officer, is always willing to listen if any student has a problem. Alternatively the student can see the Principal. The Principal will consult with the student confidentially. The Principal can in turn put students in touch with outside agencies or counsellors to help with specific problems.

Immigration Information

Students must be able to access information on immigration, and must be made aware of the rules and conditions of their visa.

Students are informed a month before their visa expires and the students must be given instructions regarding these terms and conditions on their induction. The College will record all students visa and passport expiry dates on the database. This system will inform us of a visa/passport expiring so we can ensure that the student

Apply for a renewal in good time.

Other Support

All visa students are entitled to travel, doctors, bank, National Insurance letters etc. Information will be in the Welcome Pack. Information on the availability of medical provision in the UK is in the Welcome Pack. 

Students can contact the College or the Welfare Officer at any time in the event of a student being in a crisis situation, a fight, accident etc. 

The College doesn't provide accommodation but if students make a written request for assistance with finding accommodation we can help them with this as we have Connections with some local estate agents 

The College will provide entertainment information of events held in the London area which are free. This information will be put up on the noticeboards outside the reception. This information will be regularly updated. More of this is stated in the extra curriculum section. We are members of the Transport for London scheme which makes it possible for students to have discounts on their travel.

General Health and Safety Policy Statement

"The School of Computing and Business Studies (SCBS) recognises and accepts its responsibility as an employer to provide a healthy and safe work environment for its employees and others (students, Contractors, visitors and the public). SCBS aims to ensure that all activities carried out on its premises or undertaken by its staff (or their agents) are managed in such a manner so as to avoid, reduce or control all foreseeable risks to health and safety of any persons who may be affected by such activities to a tolerable level". 

In furtherance of the above statement and SCBS commitment to comply with all relevant health and safety legislations: Health and safety at work Act 1974 and European Union regulations and directives, SCBS policy will ensure the provision of:

  • Security of the premises;
  • A healthy working environment:
  • A safe place in which to work with safe means of access and egress;
  • Suitable and sufficient information, instruction, training and supervision to enable all staff and students to comply with the College Health and Safety Policy;
  • Safe plant, equipment and systems of work;
  • Arrangements for the safe use, handling, storage and transport of articles, materials and substances;
  • Management procedures and consultative arrangements to monitor compliance with SCBS Health & Safety Policy;
  • Appropriate arrangements to assess and control the risk associated with work activities undertaken at the SCBS or by SCBS personnel;
  • Appropriate procurement policies to ensure that only competent contractors and suppliers are engaged by the SCBS;
  • Provision for students who are ill, injured or have learning difficulties and/or disabilities
  • Student registrations and attendance registers maintained

The SCBS seeks to encourage employee and student participation in the maintenance of healthy and safe practices. In order to have effective health and safety systems, managers must recognise that health and safety management is an integral part role and that being part of management brings additional responsibilities. 

The responsibility for Health and Safety Policy lies with the senior management of SCBS.

Senior Managers have the following responsibilities:

  • To be aware of their own role in regard to health and safety management;
  • Setting and monitoring appropriate health and safety objectives for staff;
  • Ensuring appropriate health and safety information, instruction training and supervision is provided for staff and others under their control;
  • Implementing appropriate consultation and communication procedures.
  • Developing and maintaining a local Health and Safety Management System.
  • To monitor the effectiveness of the implication of the health and Safety
  • Management system;
  • Ensuring that adequate recourses are allocated to Health and Safety;
  • Appoint a safety officer with responsibility for all safety advice and implementation of policy at SCBS.
  • Provide adequate welfare and support facilities for students and staff.
  • Staff and Students must ensure that they:
  • Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions;
  • Co-operate with the SCBS on matters of health and safety;
  • Do not interfere with or misuse any item provided for health and safety or welfare purposes;
  • Report to management anything that they consider a serious and immediate danger to health and safety and any shortcomings in the College's health and safety arrangements.

Security of the Premises

An electronically controlled buzzer entry system ensures that all entries into the building are monitored. All personnel who enter into the college premises sign into the Visitors Record book in Reception and sign out again when leaving. In the event of a fire/safety 

Drill this record will give accurate information as to the current number of personnel in the college building who need to be accounted for.

Security Monitors

Security monitors are used in the College to help safeguard the security of people and property. Cameras are positioned to capture views of the main entrance of the College, offices and classrooms. The live pictures are viewed from time to time by the Principal in order to detect any suspicious activity.

Risk assessment

All head of departments and administrators must ensure that every work activity to be Undertaken has been subjected to a health and safety risk assessment prior to the Activity starting the assessment must be carried out in consultation with those who will undertake the work. A written record of the assessment identifying any significant hazards must be completed and provided to those undertaking the work. 

The assessment should describe the preventative measures required to avoid, eliminate, reduce or control the risks identified to a tolerable level. 

The control measures must be implemented and adequately maintained and records kept of any monitoring or maintenance of equipment undertaken. Records must be kept as long as required by the relevant statutory provision. 

Risk assessments must be regularly reviewed or when any significant changes occur either to the process or the requirements for assessment.


Senior Managers, Managers & Supervisors

All senior managers' and supervisors must attend a training course on health and safety duties within 3 Months of appointment or have demonstrated prior competency in health and Safety.

Training Needs Analysis

Head of departments and Administrators have responsibility to identify the training needs of all subordinate employees. A training needs analysis should be conducted for each job and if this highlights a training requirement then appropriate training must be provided within a reasonable time scale. Specialised training is likely to be required for staff with designated health and safety duties.


All staff must receive a local induction as soon as possible after starting work and must attend/undertake the SCBS Health and Safety Induction as soon as practicable, but no later than three months of starting.

Training records

Records must be kept of all training undertaken by employees and students.


Head of departments and Administrators must inform staff of the outcome of any risk Assessments and provide other health & safety information as necessary (this includes Local inspection reports and minutes of meetings)